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Item retrieval and delivery services

Do you need a library item copied, pulled off the shelf and held at the library or delivered to you? We can help.

What you can request

  • Items that VCU Libraries owns
  • Items that we get from other libraries through interlibrary loan.
  • Items in storage

Delivery options

We offer several delivery options. Request your items by signing into library.vcu.edu

  • Hold for pickup: Items will be retrieved from the Libraries' circulating and storage collections and held for pickup at the information desk.
  • Electronic delivery: requested articles or book chapter copies are delivered electronically.
  • Delivery between libraries: 
    • On-campus users can request items transferred between campuses for pick-up at the service desks. Click "Request" on the item in VCU Libraries Search.
  • Off-campus delivery: We can ship items to distance education students, users who live outside the Metro Richmond area (see definitions in Delivery PoliciesDelivery Policies) or local users with accessibility needs.

Submitting your request 

Follow these steps to request a book or an electronic copy of a printed article or chapter.

  1. Sign in to library.vcu.edu
  2. Start with a search
  3. If you don’t see what you need, click *Search Other Libraries* to find titles outside of VCU’s collection.
  4. See what you’re looking for? Click the *Request* option that fits your needs.

How long will it take?

  • Allow 1-2 business days for request processing.
  • Allow an additional 1-3 days for items that need to be shipped.

How long can I keep my item?

You can keep the item as long as our borrowing guidelines allow.

Renewing materials

Renew items borrowed from VCU Libraries' collections with My Library Account.

For help, email libnotices@vcu.edu, call (804) 828-1111 or Ask Us.